If you are easy enough and big fan of Microsoft fan, may be you'd end up trying XP's Remote Assistance or Windows NetMeeting. There are still so many things you've to set by yourself to get things working. All those minor firewall issues and setting/acting up as server and letting other to join as guest/host.. phew.. big trouble again. I've seen this 'windows remote controlling' giving up at critical situation or may be it's beyond my understanding and right now complaining, whatever, it's lots of time and hassles normally.
Now,
Lemme give you a brief synopsis on what you are going to read. (I'm making up characters, don't be serious huh)
How about remote connecting two computer as easy as 1-2-3.
-Navin and Shakira, they are nice couple since so many years. Shakira usually gets computer problems and techjunkie Navin usually has to go to her place and fix it. The problems would be very minor and Navin usually wind up thinking 'shiittt.. i had to burn my gas this long to fix this petty issues'
Now, Navin calls Shakira, asks her to download one 1 MB software and instruct her to save it.
After a while...
-Next time Shakira gets problem, calls Navin and in return he asks her to run that 1 MB software she downloaded long ago. She runs it. The very next moment, Navin is remotely controlling Shakira's computer and fixing every issues off the hook.
There is nothing to be configured on Shakira's side, zero effort to put on from Shakira's part.
-----------End of the story-----------
1. What's the name of the software that Shakira downloaded and saved??
Well, She downloaded TeamViewerQS(customer Model) and ran it. Upon running the software, she got the screen like this below(Did you know the software doesn't need to install at all, its just click and run):
2. And what did Navin used to connect to Shakira's PC??
He simply used the TeamViewer Full version;free for personal and non commercial use capable everything like chat/instant file transfer to and fro and more.
3. So, Shakira was running that software and here, Navin ran this TeamViewer Full. And, in Navin's Part, the screen looked something like this below:
4.
5. Then the next screen came up. This was the main screen.
6. On the next screen, he was asked password.
7. And this was the momentum. He was controlling virtually the next remote physical computer. Screen shows below:
Thereafter, it was a piece of cake for Navin to do his stuff.
The great feature of this Teamviewer is that one can actually chat in real time with the user on other side to discuss what's going on and if needed then there is realtime fast file transfer too. All free.
a. Chat Window. One can pull out this chat window by clicking that "EXTRA" on top links from Remote Window screen.
b. This is file transfer. Easy
However, if you are a big companies and don't want to hang on with TeamViewer proprietary notice, you've to buy the commercial license. That will allow you to have your own logo and company name. Besides, you'll have multiple features than this free version. Some of them are like multiple client connections, unlimited hours of connections,privileged technical support etc.
What is TeamViewer?
It's German-based software company selling Remote-support software since 2005. I came to learn about this wonderful software ever since it expanded it's support for Windows Vista on Oct, 2007.
Since, it is doing great job, I actually wanted to pay them for what they are offering(I happened to try LOGMEIN, another remote-access company in this same category but I really didn't care to pay for it). I wrote them my requirements and after reading my mail, I got response from one of their team:
Dear Navin,
Thank you very much for your email. I cannot quite agree with you that our prices are exorbitant. If you compare our one-time fee of USD699 with your boss' monthly payment of USD300 you wil agree that our pricing is quite moderate.
Now to your special case: If you are not using TeamViewer for commercial purposes you do not need a license, i.e. you do not ned to shell out any of your hard-earned bucks.
Best regards,
Stefan Luksch
-----------------------------
TeamViewer GmbH * www.teamviewer.com
Stuttgarter Str. 159 * D-73066 Uhingen
Tel. +49 (0)7161 60692 50 * Fax +49 (0)7161 60692 79
Handelsregister Ulm HRB 534075 * Geschäftsführer Dr. Tilo Rossmanith
So, truly, their product is amazing. If you are a big company guy, reading this post, please note, I'm in no way doing affiliate marketing here, it's just my humble nature to make people aware of the best things happening and actually I recommend this to you. One time payment is what it all takes to initiate your customer support business.
Comments
First of all, I would like to compliment you on the style of the article, it was very easy to follow.
I will definitely try the product as we are using a MUCH more expensive solution today. Remote assistance is a huge tool in our toolbelt for helping customers. It's funny to see the reaction of people the first time you connect to their computer and see their mouse moving by itself! :)
Thank you for sharing, I am anxious to try this.
Regards,
Bob
I loved the way you presented it.
I have stumbled it before anyone did.
(^_^)
,.-*'oo'*-.,_Chronicles of Trisna_,.-*'oo'*-.,
Please, do the same for me ya, i need that.. since i went missing for 40 days, all is going bad with me :)
ghatozkat, thanks a lot for stumbling..
Aakar, I do only the selective posts and that really mean something :) keep visiting..
Thanks Trisna, that sounds it has been proved helpful to you..
Nisha, yeah, tthings are changing and becoming easy .. and what's going bad with you
Hi, MangalMan bro, I'll be right with you on my personal blog.