Nepal Telecom tricks it's customer to pay undue amounts
This is a newspaper cutting sliced into three images for better viewing. In this, a guy named Sushil Dhungana feels he's robbed by Nepal Telecom.
His telephone bills showed huge amounts when he had not made any calls. He went to make an inquiry and he found out that his calls were made to Spice Nepal numbers(another Privately own service provider in Nepal competing Nepal Telecom). So, he remained inactive(making no calls) that month.
Following month, he didn't call at all except he was to pay ownership charges only. But to his dismay, the bill was even more than those of previous months records. He was very furious,rushed to telecom office, complained and asked about all the call-logs to get in hand but those Telecom people didn't give him any call-logs saying him, they didn't have it.
He doubts their credibility. If they know where and when and to which number we called, then how come they not know that call-log to provide to it's customer when needed. He thinks surely there is something fishy going on. He felt robbed. Today, SPICE NEPAL pvt Limited is providing very quality and affordable mobile phone services to it's customer than Nepal Telecom. May be it's Nepal Telecom's devious marketing strategy to discourage people to use Spice Nepal's service by letting them pay undue amounts just because they made calls from Nepal Telecom number to Spice Nepal numbers. This is the mere translation of this Nepalese News cutting.
As always, Nepal Telecom Sucks!!!
I've found out Nepal Telecom's atrocities before and posted it to my blog at here, here and here too. And, once they plead to help them. I think nobody would be interested to help them. Because they've always looted peoples with unnecessary tax and now there are better service provider than them. Still being nations first Telecom, i expect they really improve unexpectedly. May be one day, i'll be writing in favor of them.